General
You must be 18 or over to view and purchase goods from this website. Tintasic may change or withdraw any part of www.tintastic.co.uk at any time without notice.
Tintasic may also terminate this agreement and immediately remove, cancel or suspend access to and use of www.tintastic.co.uk upon breach of any part of these Terms whatsoever.
These terms & conditions constitute the full agreement between you and Tintastic and may only be amended in writing.
By purchasing, you agree that all details you provide to Tintastic for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
Due to the nature of the internet there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any "down time".
Tintastic may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
Contact
If you would like help ordering, or would like further information on any part of our products or services please contacts us via any of the following methods:
E-mail: sales@tintastic.co.uk We aim to reply within 24 hours except at weekends, when it may be up to 48 hours
Tel: From the UK 01603 760055 from outside the UK +44 1603 760055 From the USA 011 44 1603 760055 our lines are open between 10am - 6pm GMT Mon - Sat
Post: 22 St John Maddermarket Norwich Norfolk NR2 1DN
Purchasing
You can purchase any of our products via any of the following methods:
Place an online order on this site www.tintastic.co.uk
Tel: From the UK 01603 760055 From outside the UK +44 1603 760055 From the USA 011 44 1603 760055 our lines are open between 10am - 6pm GMT Mon - Sat
By Post 22 St John Maddermarket Norwich Norfolk NR2 1DN
Once your order has been placed and completed online you will be sent an automated e-mail confirmation of your order. This e-mail is an auto generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.
Tintastic may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an Order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.
Every order is treated as individual and will be processed as such.
Any defective, damaged or incorrect orders shipped will be replaced or refunded according to out terms and conditions ONLY if we are notified within 7 days of receiving your order and it is reasonable to do so.
All products and services are subject to availability. Tintastic endeavors to keep accurate stock levels however in the event of an item being out of stock, we will contact you by email and or telephone to discuss the options available. If a suitable replacement is not available we will refund you for this item. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.
Tintastic is not able to control, or take responsibility for the actions of Customs and Excise. All packaging is discreet and no indication of contents is displayed, however if the items you have ordered are not in line with the laws in your area, you run the risk of customs interfering with your package. We are unable to help you in this situation.
Payment Options
Credit & Debit Card Payment Secure Trading (RECOMMENDED) - Goods dispatched immediately if the order is received before 15:30 UK time.
Pay Pal - Goods dispatched upon receipt of cleared funds
Cash - Goods dispatched on receipt - We generally only accept UK £ STERLING*
Postal Order - Goods dispatched upon receipt
Cheque - Please note we no longer accept payment by cheque
Money Transfer - Goods dispatched upon receipt
* If you choose to send cash in any other currency other than UK £ Sterling, please contact us for the value of funds you need to send, as we will need to work out the value you need to send based on the exchange rate at the time of receiving your funds.
All payments are taken in GBP - UK £ sterling - As a UK based web site we do not trade in € Euros
If you choose to view the products in a currency other than GBP the price displayed on the site is a guide only, you will be charged at the rate of exchange at the time of completion of payment, this may include a charge by your bank.
Customers are responsible for import duty/tax in their respective countries where applicable. For more details on this please contact your local customs authority.
All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of Tintastic until paid for in full.
Tintastic does not share any information (personal or financial) with any third party.
All credit/debit card details are encrypted using a fully encrypted secure ordering system. Your bank or credit card company may require security checks to validate your purchase. This may well include Visa and MasterCard 3d Secure authentication.
Tintastic may on occasion require a credit checks for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed, for this reason is important to supply a correct email and contact number.
All prices seen on the website are final. Any pricing errors will result in you order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payment refunded as per terms and conditions.